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Neon Signs & Supplies

TERMS OF USE
 

Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

WARRANTY POLICY FOR TRANSFORMERS / POWER SUPPLIES

 

Neon Factory, LLC stands behind the quality of our products with a 100% Quality Assurance Guarantee. All products are warranted for 1 year unless specified otherwise. For warranty replacements, simply ship the item back to Neon Factory, LLC at the address below, with a copy of your receipt, contact information, and a note stating the specific problem(s). Warranty replacements take approximately 1-2 weeks to process from the date of receipt. If we are out-of-stock on the item, Neon Factory, LLC will replace it with an equivalent product or issue a credit. Warranty does not cover abuse, neglect, or improper installation of product, or acts of nature. PLEASE NOTE: Installation of any of our products are at your own risk. Neon Factory, LLC is not liable for any damages caused by our products. Damage(s) due to what Neon Factory, LLC deems customer negligence is not covered under this warranty.

All NON-DEFECTIVE transformer or power supply returns will be accepted only if returned within 30 days of purchase, unaltered,in new condition, with original packaging, and will be subject to a 20% restocking fee.

 

Any return shipping cost is the responsibility of the customer. All shipping and handling fees are non-refundable. This includes all refused and unaccepted packages.

 

Out Of Stock Items

 

Sometimes products may sell out before each order is fully processed. If this occurs on your order, you will be notified by email.

All items are subject to availability.  Products and packaging are subject to change or substitution without prior notice.  Every effort will be made to supply the items specified.  However, in the event of supply difficulties with any items, we reserve the right to substitute goods of equal quality and value. 

 

Limitation of Liability

IN ALL CIRCUMSTANCES NEONFACTORY,LLC  MAXIMUM LIABILITY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCTS SOLD. NEON FACTORY,LLC SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE UPON A CLAIM OR ACTION IN CONTRACT, TORT, INDEMNITY OR CONTRIBUTION, OR OTHER CLAIMS RELATING TO THE PRODUCTS IT SELLS WHICH EXCEEDS THIS LIABILITY LIMIT. NEON FACTORY,LLC SHALL NOT BE LIABLE FOR THIRD PARTY CLAIMS FOR DAMAGES AGAINST THE CUSTOMER, OR FOR MALFUNCTION, DELAYS, INTERRUPTION OF SERVICE, LOSS OF BUSINESS, LOSS OR DAMAGE TO EXEMPLARY DAMAGES, WHETHER OR NOT NEON FACTORY,LLC HAS BEEN MADE AWARE OF THE POSSIBILITY OF SUCH CLAIMS OR DAMAGES.

 


 

Neon Factory,LLC
2101 Grier Ave
Linden, NJ 07036

 

 

 
 
 
Neon Factory LLC, All rights reserved

 

 

 

 
Neon Factory LLC, All rights reserved